There’s a new kid on the block. His name’s “Gold Fortune Casino”, and he’s dressed all in black - save for the flashy accessory of a logo.
Gold Fortune Casino is a brand-new casino for 2018 and joins a congested market. Can this newcomer rise out of obscurity and become a
much-loved member of the online casino community? Here’s Ugambling’s thoughts:
Black. A lot of black. Whoever designed this casino must have been a big Rolling Stones fan, as they’ve clearly heard the song “Paint it Black” and applied the same logic to Gold Fortune Casino. Sure, there are some gold buttons, and the logo features some gold and silver, but the rest is overwhelmingly black. This does, of course have some benefits, in that everything is clearly laid-out and easy to read. The logo is very fitting of its name, too - a perfect fit for an online casino.
Big clear icons direct players to specific game sections, while the promotions, support, and login sections are clearly highlighted and sensibly placed. The only fault we can find Is with the promotions banner, which changes so quickly, that you barely have any time to read them or click the links.
Smartphone and tablet users will find a clean-cut interface which has clearly been well thought-out. The excess of black becomes less noticeable when viewing Gold Fortune Casino on a mobile device, too, which is nice. Navigation is simple and intuitive on mobile devices without losing any of the functionality of the full-sized desktop version.
Players who take the plunge by signing-up to Gold Fortune Casino will find a good selection of slots, classic casino and live dealer games. While the emphasis is clearly on slots, the range of classic casino games and live dealer games is still very respectable and should be no cause for concern to anyone who is looking for a more traditional casino experience. We particularly enjoyed the Live Dealer Blackjack from NetEnt Live.
The large selection of slots, from such providers as NetEnt, Microgaming and NYX, features all the big-name games you’ll expect to find in any other online casino. As already mentioned, the interface is very clear, making it very easy to navigate and find the games you want to play. This is further enhanced by the ability to search for a particular game by name or provider, and the very intuitive feature which lets you ‘favourite’ a game to make it appear under the “Favourites” section of the main navigation bar – Live Dealer Blackjack has already been added to the “Favourites” section of the Ugambling account.
A standard selection of deposit and withdrawal methods, means that Gold Fortune Casino easily mixes it with the other established casinos. We were particularly impressed, however; with the ease of viewing our payment history and gaming history – a minor feature for some, but something a lot of other casinos could do with making more accessible.
The “Pending” period for withdrawals leaves a lot to be desired, with a 3-day “pending” period which is clearly intended to encourage a change of mind for withdrawals. Regrettably, this is far from uncommon in online casinos, so Gold Fortune Casino can hardly be criticised for conforming to industry norms. The actual payment processing times are very favourable, so assuming you can hold-out for the “pending” period, the overall time between requesting a payment and having access to the funds is comparable to casinos with shorter “pending” periods (based on e-wallet payments like Skrill or Neteller).
Verification checks are not always carried-out prior to withdrawals, and Ugambling was not asked for any verification documentation until our third withdrawal. Low minimum deposit and minimum withdrawal values of £/€10.00 and £/€20.00 respectively are certainly welcome, although there are strict limits on weekly withdrawals (£/€3,000.00) and monthly withdrawals (£/€6,000.00) that we are not so happy to see in a casino. The limit is increased to £/€30,000.00 per month for progressive jackpot winnings, but Ugambling still cannot understand why the cash-out of a player’s winnings should be restricted in such a way.
Gold Fortune Casino provides customers with a standard customer service email address and a live chat service. While telephone support would also have been appreciated, we found the response times to both email and live chat queries to be perfectly acceptable. Most of our emails were answered within 24-hours and the live chat service appears to be available throughout normal office hours. All responses from Gold Fortune Casino representatives were polite and informative.
Gold Fortune Casino offers a welcome bonus which is comparable to many other online casinos. The terms and conditions of the welcome offer were easy to understand and, while Ugambling does not recommend casinos based on their promotions, Gold Fortune Casino should be commended for keeping the welcome bonus as simple as possible. At the time of writing, we were disappointed that there was no immediate way to opt-out of the welcome bonus, and we had to contact the live chat support in-order to find-out how to do this.
There is also a range of other promotions, aimed at return customers, on offer which we found quite hard to follow. These additional promotions seem to be a mixture of ongoing and seasonal deals which reward players with extra bonus money or spins based on certain conditions being met. Whilst we are sure these will appeal to some loyal players, we found the various terms and conditions to be too complicated to make the promotions worth bothering with.
The standard wagering requirement of 50 times the bonus value is quite refreshing when compared to a lot of other casinos out there, which often enforce wagering requirements covering the value of the deposit AND bonus. Again; while we cannot recommend casino bonuses as being a worthwhile proposition to any player, these terms are certainly better for those who do wish to opt-in for a bonus.
Ugambling was pleased to see that Gold Fortune Casino is licensed by both the UK Gambling Commission and the Maltese Gaming Authority – giving players an extra layer of protection that is missing from many online casinos. While this does mean that they cannot accept players from some territories – the USA, for example – it does mean that those players who are eligible to sign-up can be safe in the knowledge that their funds are protected, and the games will be fair.
As a new online casino, Gold Fortune Casino seems to have learned a lot of lessons from other casinos and used this to provide players with a very competent gambling environment. While the branding may be lacking in imagination, the layout ensures quick and easy navigation, while things like the ability to add games to a “Favourites” menu is a very neat touch, indeed. A little less time spent on dreaming-up forgettable promotions, and more time spent on a more interesting colour pallet – and Gold Fortune Casino would be up there with the best. As it is; Ugambling can happily recommend this casino, without getting too excited about it.
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