Let's be honest; how likely do you think it is that you will actually win THE jackpot at an online casino? Y'know; the "Total Jackpot" figure, also known as
the "Progressive Jackpot", that usually appears somewhere near the top of the lobby page, and slowly increases in value. We know that the odds are always
stacked against the player, and that we'd be lucky to come away from the casino with modest winnings... but, still... that's a pretty big number in the "Total
Dream Jackpot plays to this idea in its name. We've all, at some point, had that dream where we win a huge jackpot, so why not at this particular online casino? Read-on to find-out if Dream Jackpot is a dream or a nightmare...
Except for the cloud in the logo, there isn't really much in the way of "dreamy" images at Dream Jackpot. The main header image features 2 smartly dressed people in what appears to be some sort of luxury casino environment - fine for an online casino, but not really playing to the name at-all. The main navigation menu sits nicely along the left-hand side of the screen, and has some clear, fun symbols for each option. Games categories appear in a similar fashion, horizontally above a 6-column grid of games. This casino is very neat and modern-looking but is perhaps lacking in any unique feel, bar the jackpot slots being the default selection in the lobby.
Switch the action to a smartphone or tablet, and things remain just as neat and functional, although even less unique with the jackpot games no-longer being the default selection from the lobby. This is a great example of a casino doing what works for other casinos - it does what it does well but is missing a certain spark.
It is only fitting that an online casino called Dream Jackpot should have a dream selection of games, and this casino does not disappoint. We've already mentioned that the lobby displays the jackpot slots by default - perhaps not the most funs slot, but certainly the most tempting in-terms of potential winnings. The rest of the slots selection is large and varied. Ugambling counted 352 different slots in total, covering the latest and greatest from the big names in the industry - NetEnt, Microgaming and Evolution were all present, to name a few.
Players will find it easy to find their favourite slots in Dream Jackpot, thanks to the handy search tools which have been provided. Games can be ranked by popularity, age and alphabetical order; while they can also be filtered by gaming provider or specific titles searched for using the text search box. As we mentioned in the 'Interface' section; Dream Jackpot may not be the most original online casino, but it does what it does very well.
The selection of live dealer games may not be anywhere near as dreamy as the slots selection, but 13 different titles should be enough to satisfy the curiosity of slots players who wish to dip their feet in live dealer games. The selection of classic casino games is much better, and there should be something for everyone, there.
A member of the Ugambling team once had a dream where they were able to play unlimited online slots games without ever having to deposit any money, but still got to keep their winnings. To this day, they are still clinging-on to the vain hope that their dream may yet come true... Dream Jackpot, unfortunately, isn't a dream come true, in that respect. If you want to play slots and keep the winnings, you're going to have to make a deposit. Players should not be put-off however; since we all know such a casino (unlimited free spins with no restrictions of winnings) does not exist. Besides; Dream Jackpot handles deposits and withdrawals very well.
Options for parting with your cash are suitable varied, with all the major payment methods accepted as well as a couple of the more obscure ones. The same applies to making withdrawals - if you can't find a method that suits you, then you're probably being overly-picky.
Speaking of withdrawals; there is minimum limit of £/€20 and these will not be processed until account verification checks have been completed. The verification process was very quick and easy for Ugambling - a quick email with a copy of our passport, and we were cleared for withdrawal within a few hours.
Customer service standards have seen significant improvements at online casinos in recent years, so it was always going to be hard for Dream Jackpot to wow us - or so we thought. In unofficial tests, the shortest wait for a customer service agent on a live chat service was recorded at this casino. Within 2 seconds of clicking the "chat" button, we were connected to Janine - it was almost as if she was waiting for us to click the button. She certainly wasn't day-dreaming.
Players who don't like live chat services have the option of sending an email to the casino support team, should they have any queries, and the email for Dream Jackpot is firstname.lastname@example.org.
There are a number of extremely generic promotions, or "Dream Deals" as Dream Jackpot likes to call them, available at this online casino. As with most other bonus gimmicks, which Ugambling does not endorse in any way, there are a number of different strings attached to these promotions, which can be found in the terms & conditions. Chief among these "strings attached" is the wagering requirement which stipulates that any bonus amount must be wagered 35 times before any leftover winnings may be withdrawn. Such terms are unfortunately common in most online casinos, which is why Ugambling recommends that players stick to playing with their own cash instead of accepting any casino promotions.